Upcoming Robbery Webinar 6-10-14, Save the Date!

Due to a popular and an over-the-top demand I will once again be delivering my Robbery Training Webinar “From Desperation to Dedication: Robbery Proofing Your Bank or Credit Union”. I have received requests from numerous Financial Institutions around the country to offer this training once again so a hole in my calendar has been created and I look forward to your participation! Historically, financial institution robberies are on the rise.  When combined with our current economy, the high unemployment rate, our country’s preoccupation with drugs and the ease in which gambling can be accessed, we find ourselves in a time where “Robber Proofing” your bank or credit union has never been more important.  When it comes to Robbery Prevention, Apprehension and Recovery, no one can provide you greater insight. For further information and/or to register please visit my website at  Webinar: Robbery Proofing Your Bank or Credit Union
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ROBBERY APPREHENSION

If you’ve done all that you can to prevent a robbery from occurring yet your institution is targeted, “be aware but don’t stare.”  You have no idea what type of a person you are dealing with and you do not want to challenge or agitate the individual.  Don’t stare, but look for distinguishing marks or characteristics that make that individual stand out such as scars and tattoos.  When I was apprehended, the FBI told me that my cases had been filed away as unsolvable.  Although they had photos and ran them in local newspapers and on TV stations, the police failed to receive a tip on me because I went outside my own ‘backyard.”  I could have been anyone of ten million people residing in this country being of slightly above-average height but with no notable features.  They also had fingerprints from the notes I had passed but, because I had never been in trouble with the law, they found no matches. What might have happened if the tellers involved in those robberies would have noticed that I had one ear that sticks out a little further than the other, or that the nail on my right-hand middle finger is crooked due to the fact that it was cut off when I was young and never healed correctly after being reattached?  If these details would have been broadcast along with the photos, maybe the hotel that evening could have recalled checking someone in who had an ear that stuck out, or perhaps the salesclerk would have recalled the guy who handed her a bill with a hand that had a crooked middle finger.  The bottom line: taking notice of even the slightest distinguishing marks or characteristics and relaying that information to law enforcement greatly enhances the chances for a quick apprehension.
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Seafood Gumbo and Internal Prisons Part 3

 I recently returned from a speaking engagement in Port Arthur, TX where I presented to the entire staff at FivePoint Credit Union. I want to give a special shout out to Sharla Franklin, Training and Development Mangier, Vicki Kelley, SVP of HR and Erik Shaw the CEO of FivePoint. They were all an absolute pleasure to work with! Erik opened up the Annual Staff Development Day and I was to follow as the Keynote Speaker. Listening to Erik behind closed doors as I set up my product table it soon became very apparent that this was a special group where the CEO had a special connection with his employees. Through the laughter and banter I was reminded of just how easy and yet so important it is as the head of an organization to make the people you lead feel like family and make the days shared more about connecting with each other which in turn is a contagious expansion on the front lines as customer/member interaction takes place. There is no doubt in my mind that the members of FivePoint feel this the moment they walk in the door and I would hold this up to other companies as the standard for what a workplace should be. Good on you FivePoint…starting with you Erik and flowing down through the ranks. For those of you who have never been to Port Arthur, TX it is about half way between Houston and New Orleans which for me means only one thing…a local menu that includes some of the best Gumbo, Crawfish, Crab and Oysters that this country has to offer…and I had some of it all! If your travels every take you to that part of the country you must partake! On to the next order of business. In my last two posts I discussed Internal Prisons and my belief that they are the largest thief of productivity in our workforce as well as a the primary cause of poor quality…be that in service to our customers or the products we produce not being up to snuff. It would be my guess that this is not much of an issue for Erik and FivePoint CU. INTERNAL PRISONS PART #3 RECIDIVISM Turnover. In prison you want them leaving early and never coming back. Within your company you want them staying forever. How can both be accomplished? Prisons need to stop being all about incarceration, and nothing about rehabilitation. Companies need start caring about the personal lives of their people. Since diversity in the workforce is an HR issue, I will conclude with something that is very near and dear to my heart. An ex-con can be your most dedicated, grateful and hardworking employee. If you have one within your company you know what I’m talking about, if you don’t, it’s time you discovered this truth. But before this can happen on a large scale, our prison systems across the country need to give offenders a chance to succeed. Because of budget cuts
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A New Product Launched for Banks and Credit Unions/ and “Internal Prisons” part 2!

Robbery Prevention, Apprehension and Recovery: Through the Eyes of a Former Bank Robber (<- click for the link to the product page) Recorded Live in 2013 this valuable training tool offers the latest into Troy’s insight on how to keep the would be robber from choosing your branch, what to do during the unthinkable should you be targeted and the steps to take immediately following a robbery to aid law enforcement and enhance the recovery of monies taken and apprehension of those responsible. A 45 minute webinar/audioconference titled “Robbery Prevention, Apprehension and Recovery: Through the Eyes of a Former Bank Robber”. This latest training in robbery prevention, apprehension and recovery comes in MP3 format with PowerPoint slides that go hand in hand with the material covered. For those Financial Institutions who have utilized my DVD/CD ROM “Deterring and Responding to Robberies: A Training Tool for Financial Institutions” as your standard of robbery training over the last few years you will find this to be a great compliment in expanding on areas already covered as well as new insights into “Robber Proofing” your Financial Institutions. In on of my prior posts titled “Happy Holidays” I wrote about “Internal Prisons” and how I believe that they are the largest thief of productivity in our workforce and the biggest culprit in poor Quality Control. Below I have expanded on this and hope that it will aid in your identifying the “Internal Prisons” within your workplace. WHETHER A PRISONER OR ON THE PAYROLL Prison is an institution and an organization. Your company is an institution and an organization. When you stop to think about their structures, they are not that different. Warden/CEO, Caseworker/Manager, Inmate/Employee. The only difference is whether you come to it voluntarily, which for many employees is in question as they feel as though they are prisoners to their profession. How did I metaphorically escape my prison? By being proactive in my work, not reactive. This is what I suggest to Business Owners, CEO’s and HR Managers. Reactive people let the environment dictate what they do, and to some extent protect them. Proactive people shake things up and experiment with new ideas and procedures. When speaking to Senior Management and HR Associations I am often asked what steps can be taken to help employees escape their internal prisons, after all they many times say, “We are not psychologists or psychiatrists.” I explain that you do not have to be, but what you do have to do is let your employees know that you care about their personal lives and that the company is committed to their overall well-being. This can be done in the form of personal days, having counselors available, strict confidentiality policies, and classes that can teach managers what to look for in employees who may be struggling with personal issues. If these things are in place, and if we truly create an environment in which we make our employees feel like family both during work hours and after, can you imagine
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Happy Holidays!

Happy Holidays Family, Friends, Colleagues and Clients! As the year closes I reflect on all that I have to be grateful for and all of the many people who touched my life in 2013! I am also internally grateful to all of you who reached out to me as this year also marked the loss of my twelve year old four legged son Archie to cancer. Although it has been over four months I still feel the pain of losing a family member and give special thanks to those who give me their shoulder, listen to my stories and share with me their similar losses. On a professional note 2013 was a fantastic year business wise and I just delivered my final keynote of the year for the Alabama Bankers Association. There is truly something to be said for Southern Hospitality and it is always a treat traveling to that part of the country! I enjoyed my favorite Southern dish of collard greens with a BLT sandwich…and of course the tomatoes were friend and green! While this time of the year is a joyous one for most of us there are those who view the holidays as a time of dread, being overwhelmed and fear of the unknown. Thus I would be remiss if I did not offer something that I often share with those I encounter in the world as a Professional Speaker. Please reflect on this and reach out to those who may suffer from “internal prisons”. INTERNAL PRISONS: THE THEFT OF PRODUCTIVITY IN OUR WORKFORCE As a professional speaker, one of my biggest challenges is to grab the attention of my audience within the first few minutes of the presentation- grab them by the throat if you will. I do this by coming out in a suit and tie, following an introduction in which I have been described as a college graduate who earned both of his degrees with a 4.0 GPA and placement on the Deans and Presidents List. I am portrayed as someone who was once an honors roll student, star athlete, father and family man. Upon entering the stage I ask the audience to take a close look at my face. “This is the face, as your were just told, of a college graduate, a college graduate who earned both his degrees with the highest academic honors available. This is the face of a kind man, an honest man, a trustworthy man, and a man of his word. Please take a close look at this face.” Now the hook- I then turn around, pull a pantyhose mask over my face and turn back around brandishing a toy pistol. I now ask them to take a look at this face. “This is the face of a man who on March 20th, 1992 walked in to the First Tier National Bank, pointed a semi-automatic pistol at the teller and demanded all of the twenties, fifties and hundreds. This would be the first of five armed bank
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A Busy September!

Autumn is here and it seems that the Financial Industry picks up with the thought of the holiday’s coming and shopping and financial security seem to be at the forethought of all financial institutions.  My speaking engagements will be sending me from one end of the US to the other. In addition to the public speaking, you will also notice that I will be applying a new program called the “Secret Caser Program” in four new institutions. I don’t always travel to educate, but also offer webinars and will be conducting a few of them this month as well.  This is a great way to expand the education when several branches need the education and are wishing to educate as many as they can without the hassle of traveling and out of office time. Some of the cities I will be in will be: Henderson, Marion, Sturgis, Salem, Morganfield and Clay, Kentucky with visits to Minneapolis, Burbank, and Memphis. They don’t let me sit still very often, but if you are interested on booking me or implementing one of my program contact me soon to book before the Holiday’s hit. Would like to thank the following facilities for inviting me to be a part of their program: Independent Community Bankers of America in Minneapolis Los Angeles Firefighters Federal Credit Union Independent Community Bankers of America in Memphis The Credit Union National Association Ohio Valley Financial Group Bank Trust Financial Framers Bank of Marion United Community Bank Looking forward to the travel and the engagements as they come and hope to produce more materials for your needs as time progresses. Be sure to keep up with me by clicking my Twitter, Facebook, Linkedin or my Google plus (links at the top of the page)  and get updates by post as they come in or subscribe to the Newsletter by filling out the form to the right. See you soon! Troy  
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Troy Evans is a Former Bank Robber

On November 12, 1992, Troy Evans was sentenced to 13 years in Federal Prison. He was convicted of five armed bank robberies, in three states, over a six-month crime spree, and was sent to the Federal Correctional Complex in Florence, Colorado. His neighbors included such notorious criminals as Timothy McVeigh and Terry Nichols. Troy was released on December 13, 1999, over seven and one-half years later. Despite the obstacles that only prison can produce, Troy was determined that his time behind bars would not be wasted time. Education would be his saving grace. After six months of filling out applications, writing essays, begging, pleading, and selling, Troy landed his first scholarship for one class. That was a beginning, and when Troy walked out the doors of prison he carried with him two degrees, both obtained with a 4.0 GPA and designation on the Dean’s and President’s list. Troy is now a motivational speaker who shares his story and lessons learned with audiences of all ages. Since his release, Evans has taken the Corporate, Association and Education platforms by storm with his motivational keynote speeches. Audiences are stunned by his endurance, accomplishments and remarkable personal transformation. With straightforward, real life examples, Evans shows how the keys to his success in prison are the keys to his success today, and how these lessons can be applied to escaping the “prisons within ourselves”. He renews an appreciation for what is really important in all of our lives and motivates each and every person to overcome adversity, adapt to change, and to realize their full potential. With young people, Evans speaks openly on the dangers of drug use, peer pressure and the power of responsible decision-making. His student motivational speaking grabs the attention of today’s youth by sharing what he witnessed within the harsh environment of a Federal Prison and illustrates how his years of incarceration can be linked to the decisions he made as a teenager. Teen audiences are left with a wide-eyed understanding of “consequence” and a realization that the decisions they make today have the potential to alter their entire life.
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Troy’s Times – December 2007

Hi Friend! Welcome to Troy’s free monthly electronic newsletter, developed for people interested in overcoming adversity, adapting to change and pushing oneself to realize their full potential. (Some characters in this newsletter have been altered to keep it from being filtered out as spam) IN THIS ISSUE Feature Article… “You’re as old as my mom and dad. What do you know?” Read a letter from a recent client My Partnership with DrugTALK…. Finally, an answer to Drug Abuse for our Young People! My Products – NEW HARDBACK BOOK IS NOW AVAILABLE See Troy Speak for FREE! Click here to sign up for this e-zine! Earn a large commission for recommending me as a speaker! Subscriber opinions and impressions of this electronic newsletter as well as reader profiles FREE STUFF! “It is not important How we come to the events in our lives, but how we Deal with those events”- Troy Feel free to forward this issue to friends, family and associates! This Month’s Featured Article: You’re as old as my mom and dad. What do you know? You’re as old as my mom and dad. What do you know? “You must learn from the mistakes of others. You can’t possibly live long enough to make them all yourself.” Sam Levenson Do not make the same mistakes that I made. I am about to lay some of the incidents of my teenage years out for you to see in absolute detail and I’m going to tell exactly how I felt back then. I want you to read my story carefully, because more than likely, you will face some or all of the same decisions that I had to make at some point in your life. I am asking that you learn from my mistakes so that you don’t have to suffer the consequences of making them yourself. I mentioned briefly before that I moved to a new town and a new school the summer before I started high school. I had to leave my friends behind. The life that I knew and everything that I was were gone. I had to start over from scratch. Let me tell you something. I was ticked. Actually I was so much more than ticked, but I’m not sure that a G-rated term for how angry I really felt exists. It felt like the whole world was against me and my parents didn’t seem to care if they ruined my life or not. From what I could see, all they were worried about was my father’s new promotion and making sure that the family didn’t embarrass him. When I complained about the move, their response was that I should go and make new friends, so that’s exactly what I did. School was out so I made friends with the kids in my neighborhood. I was especially drawn to one group because they hung out with a girl who was gorgeous and was an athlete like me. She played soccer and she was the top scorer in her summer league. School
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Troy’s Times – August 1st, 2006

Hi Friend! Welcome to Troy’s free monthly electronic newsletter, developed for people interested in overcoming adversity, adapting to change and pushing oneself to realize their full potential. (Some characters in this newsletter have been altered to keep it from being filtered out as spam) IN THIS ISSUE Feature Article…Public Image of an Inmate Read a letter from a recent client My Partnership with DrugTALK…. Finally, an answer to Drug Abuse for our Young People! My Products Download the Pref^ce Chapter of my Book! See Troy Speak for FREE! Sign up for my affiliate progr^m and make money now! Click here to sign up for this e-zine! Earn a large commission for recommending me as a speaker! Subscriber opinions and impressions of this electronic newsletter as well as reader profiles FREE STUFF! “It is not important How we come to the events in our lives, but how we Deal with those events”- Troy Feel free to forward this issue to friends, family and associates! This week’s article: Public Image of an Inmate “A man is not finished when he is defeated; he’s finished when he quits.” Richard Milhous Nixon For those of you who have been following these string of articles you know I was now cruising along, things were good. I was making my mom and dad proud. I was making my brother and sister proud. I was making my son proud. And I was making my scholarship committee VERY happy. I was two classes away from completing my second degree and already making plans to start on my Masters when a new warden came to FCI Florence. He immediately took a dislike to me. He didn’t like the fact that I was allowed extra computer time, he didn’t like the fact that I was allowed extra library time, and he in particular did not like the fact that I was allowed to receive videotapes via the mail so that I could take my courses by correspondence. He told me that it was all coming to an end immediately. I understood that the warden was new and had no way of knowing how hard I had worked to accomplish the things that I had, so I turned to the association that was funding my schooling to plead my case for me. I figured that they had better ground to stand on, not being convicted felons themselves, and they happened to be very well connected in the political arena. Over the next several weeks over two-dozen senators and congressmen called and wrote the new warden demanding to know why I was not being allowed to complete my second degree. Needless to say he didn’t appreciate those calls. In retrospect, I’m sure that he felt like his authority was being challenged in his own prison by a convicted felon. He was not used to answering to anyone and now he had his back up against the wall. So he trumped up charges on me, put me under investigation and threw me in the hole as a risk to the
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