Goodbye to My Beloved Four Legged Son

FacebookLinkedinTwitterGoogle+As the first quarter of the year comes to a close I reflect on all that I have to be grateful for and all of the many people who touch my life!  I am also internally grateful to all of you who have and continue to reach out to me as this is also the six month mark in which I lost my twelve year old four legged son Archie to cancer.  Although it has been over six months I still feel the pain of losing a family member and give special thanks to those who give me their shoulder, listen to my stories and share with me their similar losses. On a professional note, the start of 2014 is bringing exciting new changes in the way I deliver content to my clients.  Speaking engagements, webinars, audioconferences and product sales are just the tip of the iceberg…I am very excited about some new ventures I will be launching and well certainly keep you all in the loop. Watch for post later in this week about Bank and Credit Union Robbery Tips.
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Seafood Gumbo and Internal Prisons Part 3

FacebookLinkedinTwitterGoogle+ I recently returned from a speaking engagement in Port Arthur, TX where I presented to the entire staff at FivePoint Credit Union. I want to give a special shout out to Sharla Franklin, Training and Development Mangier, Vicki Kelley, SVP of HR and Erik Shaw the CEO of FivePoint. They were all an absolute pleasure to work with! Erik opened up the Annual Staff Development Day and I was to follow as the Keynote Speaker. Listening to Erik behind closed doors as I set up my product table it soon became very apparent that this was a special group where the CEO had a special connection with his employees. Through the laughter and banter I was reminded of just how easy and yet so important it is as the head of an organization to make the people you lead feel like family and make the days shared more about connecting with each other which in turn is a contagious expansion on the front lines as customer/member interaction takes place. There is no doubt in my mind that the members of FivePoint feel this the moment they walk in the door and I would hold this up to other companies as the standard for what a workplace should be. Good on you FivePoint…starting with you Erik and flowing down through the ranks. For those of you who have never been to Port Arthur, TX it is about half way between Houston and New Orleans which for me means only one thing…a local menu that includes some of the best Gumbo, Crawfish, Crab and Oysters that this country has to offer…and I had some of it all! If your travels every take you to that part of the country you must partake! On to the next order of business. In my last two posts I discussed Internal Prisons and my belief that they are the largest thief of productivity in our workforce as well as a the primary cause of poor quality…be that in service to our customers or the products we produce not being up to snuff. It would be my guess that this is not much of an issue for Erik and FivePoint CU. INTERNAL PRISONS PART #3 RECIDIVISM Turnover. In prison you want them leaving early and never coming back. Within your company you want them staying forever. How can both be accomplished? Prisons need to stop being all about incarceration, and nothing about rehabilitation. Companies need start caring about the personal lives of their people. Since diversity in the workforce is an HR issue, I will conclude with something that is very near and dear to my heart. An ex-con can be your most dedicated, grateful and hardworking employee. If you have one within your company you know what I’m talking about, if you don’t, it’s time you discovered this truth. But before this can happen on a large scale, our prison systems across the country need to give offenders a chance to succeed. Because of budget cuts
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A New Product Launched for Banks and Credit Unions/ and “Internal Prisons” part 2!

FacebookLinkedinTwitterGoogle+Robbery Prevention, Apprehension and Recovery: Through the Eyes of a Former Bank Robber (<- click for the link to the product page) Recorded Live in 2013 this valuable training tool offers the latest into Troy’s insight on how to keep the would be robber from choosing your branch, what to do during the unthinkable should you be targeted and the steps to take immediately following a robbery to aid law enforcement and enhance the recovery of monies taken and apprehension of those responsible. A 45 minute webinar/audioconference titled “Robbery Prevention, Apprehension and Recovery: Through the Eyes of a Former Bank Robber”. This latest training in robbery prevention, apprehension and recovery comes in MP3 format with PowerPoint slides that go hand in hand with the material covered. For those Financial Institutions who have utilized my DVD/CD ROM “Deterring and Responding to Robberies: A Training Tool for Financial Institutions” as your standard of robbery training over the last few years you will find this to be a great compliment in expanding on areas already covered as well as new insights into “Robber Proofing” your Financial Institutions. In on of my prior posts titled “Happy Holidays” I wrote about “Internal Prisons” and how I believe that they are the largest thief of productivity in our workforce and the biggest culprit in poor Quality Control. Below I have expanded on this and hope that it will aid in your identifying the “Internal Prisons” within your workplace. WHETHER A PRISONER OR ON THE PAYROLL Prison is an institution and an organization. Your company is an institution and an organization. When you stop to think about their structures, they are not that different. Warden/CEO, Caseworker/Manager, Inmate/Employee. The only difference is whether you come to it voluntarily, which for many employees is in question as they feel as though they are prisoners to their profession. How did I metaphorically escape my prison? By being proactive in my work, not reactive. This is what I suggest to Business Owners, CEO’s and HR Managers. Reactive people let the environment dictate what they do, and to some extent protect them. Proactive people shake things up and experiment with new ideas and procedures. When speaking to Senior Management and HR Associations I am often asked what steps can be taken to help employees escape their internal prisons, after all they many times say, “We are not psychologists or psychiatrists.” I explain that you do not have to be, but what you do have to do is let your employees know that you care about their personal lives and that the company is committed to their overall well-being. This can be done in the form of personal days, having counselors available, strict confidentiality policies, and classes that can teach managers what to look for in employees who may be struggling with personal issues. If these things are in place, and if we truly create an environment in which we make our employees feel like family both during work hours and after, can you imagine
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Happy New Year and Kidney Stones

FacebookLinkedinTwitterGoogle+ To all of my family, friends, colleagues and clients (past, future and present) I wish you a very Happy New Year! With this New Year comes an appreciation for all of the blessings within our daily lives and let’s all remember that it is not WHAT we have in our lives, but WHO and we all need to be asking ourselves “Are we spending the least time with what is most important?” Do not give the best hour of the day to your job…give the best hour of the day to the loved ones in your life. For those of you in parts of the US where the weather has been so brutally cold, I send you some Arizona sunshine! I do not mention this to boast about our 75 degree days, but in hopes that when our summers are 110 every day with nightly lows in the 90’s that you will return the favor! My tardiness in getting this posted was due to an unexpected and unwanted bout with kidney stones. My first time experiencing these and I would not wish them on my worst enemy (which makes me stop and ponder…I do not truly have any enemies that I know of so I guess this is a moot point). I am by no means a silent sufferer (as my family can attest) and the four days it took to pass these was the most physical pain I have ever endured and it has left a lasting impression on me. For those who endure everyday pain through illness or injury, mental or physical, I do not know how you do it but I have a new respect for your daily trials. If someone you know is in pain reach out and make their day a little more bearable through acts of kindness…I certainly will be on the lookout for those in pain and need. In my last posting I promised to continue addressing “Internal Prisons” and will follow up on that in my next post. Kidney Stones have a way of changing your outlook. May 2014 be a Year of Joy, Prosperity and Peace for you and all those who are a part of your life. Enjoy the fireworks below from all over the world !
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Happy Holidays!

FacebookLinkedinTwitterGoogle+Happy Holidays Family, Friends, Colleagues and Clients! As the year closes I reflect on all that I have to be grateful for and all of the many people who touched my life in 2013! I am also internally grateful to all of you who reached out to me as this year also marked the loss of my twelve year old four legged son Archie to cancer. Although it has been over four months I still feel the pain of losing a family member and give special thanks to those who give me their shoulder, listen to my stories and share with me their similar losses. On a professional note 2013 was a fantastic year business wise and I just delivered my final keynote of the year for the Alabama Bankers Association. There is truly something to be said for Southern Hospitality and it is always a treat traveling to that part of the country! I enjoyed my favorite Southern dish of collard greens with a BLT sandwich…and of course the tomatoes were friend and green! While this time of the year is a joyous one for most of us there are those who view the holidays as a time of dread, being overwhelmed and fear of the unknown. Thus I would be remiss if I did not offer something that I often share with those I encounter in the world as a Professional Speaker. Please reflect on this and reach out to those who may suffer from “internal prisons”. INTERNAL PRISONS: THE THEFT OF PRODUCTIVITY IN OUR WORKFORCE As a professional speaker, one of my biggest challenges is to grab the attention of my audience within the first few minutes of the presentation- grab them by the throat if you will. I do this by coming out in a suit and tie, following an introduction in which I have been described as a college graduate who earned both of his degrees with a 4.0 GPA and placement on the Deans and Presidents List. I am portrayed as someone who was once an honors roll student, star athlete, father and family man. Upon entering the stage I ask the audience to take a close look at my face. “This is the face, as your were just told, of a college graduate, a college graduate who earned both his degrees with the highest academic honors available. This is the face of a kind man, an honest man, a trustworthy man, and a man of his word. Please take a close look at this face.” Now the hook- I then turn around, pull a pantyhose mask over my face and turn back around brandishing a toy pistol. I now ask them to take a look at this face. “This is the face of a man who on March 20th, 1992 walked in to the First Tier National Bank, pointed a semi-automatic pistol at the teller and demanded all of the twenties, fifties and hundreds. This would be the first of five armed bank
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Holiday Travel Tips

FacebookLinkedinTwitterGoogle+Been another wonderful week at home sleeping in my own bed but still being able to touch others through webinars.  This past week it was in partnership with BankersHub.  And webinar company specializing in providing financial institutions with all of their compliance and training needs. For the past several years I have been delivering training via webinars through BankersHub and working with the co-founders Erin Handel and Michael Beird is always such a pleasure…true professionals! One more speaking engagement this year before shutting down for the holidays!  Going to Birmingham, AL to deliver a keynote for the Alabama Bankers Association…which means Southern Hospitality and Southern Food! 🙂  And I am going to have it all…fried okra, fried tomatoes, fried pickles and fried catfish and that’s just for starters!  I love the South and will give you a full report when I return and may even have a few pictures of my culinary treats…with an explanation on how I intend to drop the pounds I will surely put on! Finally, with all of the holiday travel approaching I want to provide you with a few tips on staying safe…let this be a joyous time of the year not one that you look back on with regret…preparation and common sense is always the key! Plan Ahead…last Minute Plans are Stressful Lock up Tight and have a Checklist Purchase a Light Timer…these really are a great Deterrent Ask a Friend or Neighbor to House Sit Travel Light…you will probably come home with more then you left with! Buy Gifts with Travel in Mind Check your Bags and Carry Your Presents Don’t Carry all Documents, Money and Credit Cards in One Place Check Your Insurance (auto and health) before Heading Out And Practice Common Sense…to easy to fly by the Seat of our Pants when in Holiday Revelry!
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Gearing Up for the Holidays

FacebookLinkedinTwitterGoogle+ While I love traveling around the country speaking for a diverse range of audiences it is toward the end of the year and a time when I cherish sleeping in my own bed! One of the nice things about technology surrounds me being able to train and make a difference in peoples lives while sitting in my office and skipping the airports and airplanes  This week I did a 2 hour webinar for the Credit Union National Association and the feedback was fabulous…lots of attendee interaction which is my favorite part…love to expand on things that peaks their interest!  The moderator said it was the most attendee interaction she has ever experienced…when they are asking questions I know they are engaged and I am doing my job! I mentioned last week that my stay at The Peabody in Memphis would include me getting to take in the “Peabody Ducks” which I have included a few photos of…it was a red carpet rush to get a good spot and I am hopeful that the pictures capture a small feel for this special daily event.  On a different note while it is a little early to be wishing you all Happy Holidays (though you would not know it from the department stores), I would be remiss if I did not warn you to keep your guard up during this joyous season.  Unfortunately there is an element out there which uses these times to take advantage of the distracted…please be aware of your surroundings, park in well lit areas and keep safety at the forefront of your mind. There is always an increase in robberies during the holiday season as it is just another factor of desperation beyond drug use, gambling debts, unemployment, foreclosures and all the other ailments that seem to be such a huge factor in our society these days.  Be safe!
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The Duck Parade and More!

FacebookLinkedinTwitterGoogle+I have finally had a moment to sit down and connect with you, my readers to let you know what I have been up to the last week.  I do hope to be able to do this more regularly as things progress and schedule allows. Last week I was in Los Angeles for the LA Firemen’s Credit Union. I enjoy LA considerably and the people are always bustling with activity and energy. I am looking forward to going back soon! Perhaps it might be your location? If you are interested in seeing me at your next event to speak, please contact me by clicking here and sending me more information. This week, I have an exciting speaking engagement with the Independent Community Bankers of America! As a wonderful bonus, I will be staying at the Peabody Hotel in downtown Mephis.  The exciting part is the “Peabody Ducks.” If you have not heard of this lovely parade of the ducks it is a wonderful and very unique experience that I would encourage everyone to see.  When I return I hope to have a few photographs or perhaps even some video of the parade itself. There is more information and history regarding the legend and how they came to be at Peabody Memphis Hotel link here: http://www.peabodymemphis.com/Peabody-ducks/.  I was quite excited to know that I would be standing in the same place as some of our celebrities including Nicholas Cage, Emeril Lagasse, Jeff Bunham and many more. Such a dignified life they lead and my best to a hotel who has continued to provide them with excellent treatment and retired “duck” from their menu’s all over the hotel. I also wanted to share a wonderful letter that I received from the ICBND for my well received engagement in their Annual Convention in North Dakota:  http://www.troyevans.com/testimonials/icbnd-testimonial-letter/ . I think the best part of my profession and my endeavor to teach and help others is the amazing people I meet as well as see the beautiful countryside that our continent provides. Check back here for more as the weeks progress.  I am sure I will have more to share including new product releases, exciting pictures of places traveled and so much more!
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A Busy September!

FacebookLinkedinTwitterGoogle+Autumn is here and it seems that the Financial Industry picks up with the thought of the holiday’s coming and shopping and financial security seem to be at the forethought of all financial institutions.  My speaking engagements will be sending me from one end of the US to the other. In addition to the public speaking, you will also notice that I will be applying a new program called the “Secret Caser Program” in four new institutions. I don’t always travel to educate, but also offer webinars and will be conducting a few of them this month as well.  This is a great way to expand the education when several branches need the education and are wishing to educate as many as they can without the hassle of traveling and out of office time. Some of the cities I will be in will be: Henderson, Marion, Sturgis, Salem, Morganfield and Clay, Kentucky with visits to Minneapolis, Burbank, and Memphis. They don’t let me sit still very often, but if you are interested on booking me or implementing one of my program contact me soon to book before the Holiday’s hit. Would like to thank the following facilities for inviting me to be a part of their program: Independent Community Bankers of America in Minneapolis Los Angeles Firefighters Federal Credit Union Independent Community Bankers of America in Memphis The Credit Union National Association Ohio Valley Financial Group Bank Trust Financial Framers Bank of Marion United Community Bank Looking forward to the travel and the engagements as they come and hope to produce more materials for your needs as time progresses. Be sure to keep up with me by clicking my Twitter, Facebook, Linkedin or my Google plus (links at the top of the page)  and get updates by post as they come in or subscribe to the Newsletter by filling out the form to the right. See you soon! Troy  
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Troy Evans is a Former Bank Robber

FacebookLinkedinTwitterGoogle+On November 12, 1992, Troy Evans was sentenced to 13 years in Federal Prison. He was convicted of five armed bank robberies, in three states, over a six-month crime spree, and was sent to the Federal Correctional Complex in Florence, Colorado. His neighbors included such notorious criminals as Timothy McVeigh and Terry Nichols. Troy was released on December 13, 1999, over seven and one-half years later. Despite the obstacles that only prison can produce, Troy was determined that his time behind bars would not be wasted time. Education would be his saving grace. After six months of filling out applications, writing essays, begging, pleading, and selling, Troy landed his first scholarship for one class. That was a beginning, and when Troy walked out the doors of prison he carried with him two degrees, both obtained with a 4.0 GPA and designation on the Dean’s and President’s list. Troy is now a motivational speaker who shares his story and lessons learned with audiences of all ages. Since his release, Evans has taken the Corporate, Association and Education platforms by storm with his motivational keynote speeches. Audiences are stunned by his endurance, accomplishments and remarkable personal transformation. With straightforward, real life examples, Evans shows how the keys to his success in prison are the keys to his success today, and how these lessons can be applied to escaping the “prisons within ourselves”. He renews an appreciation for what is really important in all of our lives and motivates each and every person to overcome adversity, adapt to change, and to realize their full potential. With young people, Evans speaks openly on the dangers of drug use, peer pressure and the power of responsible decision-making. His student motivational speaking grabs the attention of today’s youth by sharing what he witnessed within the harsh environment of a Federal Prison and illustrates how his years of incarceration can be linked to the decisions he made as a teenager. Teen audiences are left with a wide-eyed understanding of “consequence” and a realization that the decisions they make today have the potential to alter their entire life.
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