If you’ve done all that you can to prevent a robbery from occurring yet your institution is targeted, “be aware but don’t stare.” You have no idea what type of a person you are dealing with and you do not want to challenge or agitate the individual. Don’t stare, but look for distinguishing marks or characteristics that make that individual stand out such as scars and tattoos. When I was apprehended, the FBI told me that my cases had been filed away as unsolvable. Although they had photos and ran them in local newspapers and on TV stations, the police failed to receive a tip on me because I went outside my own ‘backyard.” I could have been anyone of ten million people residing in this country being of slightly above-average height but with no notable features. They also had fingerprints from the notes I had passed but, because I had never been in trouble with the law, they found no matches.
What might have happened if the tellers involved in those robberies would have noticed that I had one ear that sticks out a little further than the other, or that the nail on my right-hand middle finger is crooked due to the fact that it was cut off when I was young and never healed correctly after being reattached? If these details would have been broadcast along with the photos, maybe the hotel that evening could have recalled checking someone in who had an ear that stuck out, or perhaps the salesclerk would have recalled the guy who handed her a bill with a hand that had a crooked middle finger. The bottom line: taking notice of even the slightest distinguishing marks or characteristics and relaying that information to law enforcement greatly enhances the chances for a quick apprehension.